Frequently Asked Questions

Quick answers about Tilorkit, templates, orders, invoices, and staff access.

Free during beta

Getting Started

Orders & Customers

Payments & Invoices

Public Website & Templates

Notifications

Staff, Roles & Attendance

Security & Data

Still have questions?

We're here to help. Reach out to our support team or get started with Tilorkit today.

Frequently Asked Questions

Quick answers about Tilorkit, templates, orders, invoices, and staff access.

Free during beta

Getting Started

Orders & Customers

Payments & Invoices

Public Website & Templates

Notifications

Staff, Roles & Attendance

Security & Data

Still have questions?

We're here to help. Reach out to our support team or get started with Tilorkit today.

Frequently Asked Questions

Getting Started

What is Tilorkit?

Who is Tilorkit for?

Is Tilorkit free?

Can I use Tilorkit on my phone?

Orders & Customers

Can staff create orders?

Can I assign orders to staff?

Can I track order status and deadlines?

Can I store measurements for customers?

Do staff see customer phone/email/address?

Payments & Invoices

Can Tilorkit track part payments and balance?

Can I generate an invoice without creating an order?

Can I generate an invoice from an order?

Can I share invoices on WhatsApp?

Can customers view invoices without logging in?

Public Website & Templates

Do I get a website with Tilorkit?

How do templates work?

Can I change my template later?

Can customers request an order from my website?

Do public order requests become real orders automatically?

Notifications

When do customers get emails?

Can I notify customers when an order is ready?

Will you support WhatsApp/SMS later?

Staff, Roles & Attendance

Can I add multiple staff under one business?

What roles exist (owner, admin, manager, frontdesk, production)?

Can I track staff attendance (clock-in/clock-out)?

Can I see who changed an order status?

Security & Data

Is my data separated from other businesses?

Can I export my data?

What happens if I delete my account?

Still have questions?

Tilorkit

Frequently Asked Questions

Getting Started

What is Tilorkit?

Who is Tilorkit for?

Is Tilorkit free?

Can I use Tilorkit on my phone?

Orders & Customers

Can staff create orders?

Can I assign orders to staff?

Can I track order status and deadlines?

Can I store measurements for customers?

Do staff see customer phone/email/address?

Payments & Invoices

Can Tilorkit track part payments and balance?

Can I generate an invoice without creating an order?

Can I generate an invoice from an order?

Can I share invoices on WhatsApp?

Can customers view invoices without logging in?

Public Website & Templates

Do I get a website with Tilorkit?

How do templates work?

Can I change my template later?

Can customers request an order from my website?

Do public order requests become real orders automatically?

Notifications

When do customers get emails?

Can I notify customers when an order is ready?

Will you support WhatsApp/SMS later?

Staff, Roles & Attendance

Can I add multiple staff under one business?

What roles exist (owner, admin, manager, frontdesk, production)?

Can I track staff attendance (clock-in/clock-out)?

Can I see who changed an order status?

Security & Data

Is my data separated from other businesses?

Can I export my data?

What happens if I delete my account?

Still have questions?